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Frequently Asked Questions
How do I order? What payment methods can I use?
  • Pay Online with Visa, Mastercard, Discover or Amex
  • Checks payable to Corwin Press via mail only to the address below.
  • Purchase Orders: The actual purchase order must be submitted via fax or mail to:
    Mail: Corwin Press
    2455 Teller Road
    Thousand Oaks, CA 91320
    Fax: 800-417-2466 or 805-499-5323

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How can I change my order?
  • Contact Customer Service at 800-233-9936 or 805-499-9734

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What do you charge for shipping?
  • Please note: We can not ship online orders to a P.O. box. To ship to a P.O. box, please contact Customer Service at 800-233-9936 or 805-499-9734. These prices apply to those customers paying for their purchases online, and do not apply to those customers paying for their purchases with a purchase order.

    Shipping Method First Item Each Add'l Item Area Served
    Ground Parcel Free US Shipping FREE Shipping & Handling FREE Shipping & Handling USA and Puerto Rico
    2 Business Days $9.00 $4.00 USA and Puerto Rico
    1 Business Day $20.00 $5.00 USA and Puerto Rico
    International Air $6.00 $3.00 Canada and all areas outside of North America
    Canadian Ground Parcel $10.00 $2.00 Canada Only

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Where do you charge Tax?
  • We charge tax based on the current tax rate for the ship-to address for those customers in the following states:
    • California
    • Connecticut
    • Florida
    • Georgia
    • Illinois
    • Maryland
    • Massachusetts
    • Minnesota
    • New York
    • Ohio
    • Pennsylvania
    • Texas
    • Vermont
    • Virginia
    • Washington
    • Washington D.C.
    • Canada:
      13% HST for the provinces NB, NL, NS
      5% GST for AB, BC, MB, NT, NU, ON, PE, QC, SK, YT

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How is my discount applied?
  • When you enter a Promotion Code in the shopping cart that is valid for a discount, our Customer Service department will apply the discount before your credit card is charged. The final amount charged to your card will accompany the invoice with your products. For any questions regarding your order, please contact Customer Service at 800-233-9936 or 805-499-9734.

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Can I track my order?
  • Contact Customer Service at 800-233-9936 or 805-499-9734

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What if I have a problem with an order?

Can I return my order?

  • Contact the Claims Department at 800-233-9936 x7278
  • General Returns Policy
    All returns must be in their original condition. Items returned damaged will not be issued credit. Include the original invoice number on which the products were purchased and the reason for return with any returned items. Shipping discrepancies, including products received damaged, must be reported to Corwin Press within 30 days of delivery. Return freight charges are the responsibility of the customer. Freight collect shipments will not be accepted. For your protection, we recommend using a traceable shipping method or insured parcel post. No prior authorization for returns is required.
  • Examination Copies
    Must be returned in saleable condition. Return freight charges are the responsibility of the customer. Freight collect shipments will not be accepted. For your protection, we recommend using a traceable shipping method or insured Parcel Post.
  • Journals
    Nonreturnable
  • Software, CD and Video
    Returnable only if unopened
  • Return Policy for College Stores, Retail Bookstore and Wholesalers
    Authorization: No prior authorization is required.
    Requirements: All returns must be in their original and/or unopened sealed condition. Returns will be accepted for the life of the edition and up to 180 days after declared out of print. The original invoice number on which the products were purchased and the reason for the return must accompany all returns.
    Claims: Products received damaged must be reported to Corwin Press within 30 days of delivery.
    Nonreturnable Products: Video-audio tapes, opened (broken seal) multimedia, including software in the form of diskettes, CD-ROMs, or purchases made on a nonreturnable basis are nonreturnable. Items returned damaged will not be issued credit. Customers will be notified of damaged returns and have the option of requesting that the damaged product be returned to them, at their expense.
    Return Address:
    Corwin Press
    Returns Department
    2455 Teller Road
    Thousand Oaks, CA 91320
    Freight Charges: Return freight charges are the responsibility of the customer. Freight collect shipments will not be accepted. For your protection, we recommend using a traceable shipping method or insured Parcel Post.


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As a higher education faculty member, how do I order a 60-Day examination copy?